Dairy Council Northern Ireland

Milk it for all it's worth

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Privacy Statement

 1. Introduction

 We at the Dairy Council for Northern Ireland (DCNI) respect your right to privacy and comply with our obligations under the Data Protection Act 1998, The General Data Protection Regulation 2016/679 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The purpose of this Website Privacy Statement is to outline how we collect and use any personal data you provide to us while visiting this website (the ‘site’). We encourage you to read our Privacy Statement carefully, and to contact us with any queries you may have.

By visiting this site, you are accepting the terms of this Website Privacy Statement. Naturally, if you are not happy with this Website Privacy Statement you should not use this site. Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

2. Data controller

DCNI is the controller for the personal information we process, unless otherwise stated. Contact details for DCNI are shown below:

Dairy Council for Northern Ireland
Shaftesbury House
Office Park
Edgewater Road
Belfast BT3 9JQ
Tel: +44 (0)28 90770113
Email: info@dairycouncil.co.uk

3. Information we may collect from you

We collect two types of information:

Non–personal data

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our site. This non–personal data comprises information that cannot be used to identify or contact you, such as demographic information, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our site.

Personal data

Personal data is only collected from you if you voluntarily submit it to us. Personal data is information that identifies you, or can be used to identify or contact you, and may include your name, address, email address, organisation or telephone number. Note that any bank details provided for DCNI services (e.g. conference attendance) are provided directly to a third party and are not stored or processed by DCNI.

Most of the personal information we process is provided to us directly when you:

  • Send us an email
  • Fill out a form on our site
  • Register to attend, or attend a DCNI event
  • Register to access the health professionals section of our site
  • Register to access the health professionals section of our site
  • Register for a DCNI programme/service via our site
  • Request resources from the resource section of our site.

Information we receive from other sources

We may receive non–personal (i.e. anonymised) information about your visits to our site from our analytics provider, Google.

4. How do we use your information?

Non–personal data:

We use the non–personal data gathered from visitors to our site in an aggregate (i.e. summary) form to get a better understanding of where our visitors come from and to help us better design and organise our site.

Personal data:

We may use personal data you provide to us for the following purposes:

(a) to provide you with the goods (e.g. resources) or services (e.g. conference attendance) you have ordered

(b) to contact you if required in connection with your communication and/or order, or to respond to any communications you might send us

(c) to provide information about our news or events, although this will only be where you have consented to being contacted for these purposes

(d) to create an account for you if you register on the health professionals section of our site

(e) for administration purposes (e.g. we may contact you regarding an event you have registered for)

5. Disclosure of information to third parties

We will not share your information with any third parties for the purposes of direct marketing.  DCNI may, however, share some of your information with trusted third parties who work with us, or on our behalf, to deliver our services. For example, we use a payment platform to securely accept and process payments made through our site (in such circumstances, the third party is also required to comply with Data Protection Laws and ensure that they have appropriate controls in place to secure your information).

6. How long do we keep your data?

We keep your personal data for only as long as we need to. How long we need to keep personal data depends on what we are using it for. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you.

7. Your consent

By providing us with your personal data, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

8. Your data protection rights

Under data protection law, you have rights we need to make you aware of:

1) Your right to be informed – you have the right to be informed about the collection and use of your personal information.

2) Your right to access – you have the right to ask us for copies of any personal information we hold about you.

3) Your right to rectification – you have the right to ask us to rectify information you think is inaccurate or incomplete.

4) Your right to erasure – you have the right to ask us to erase personal information we hold about you in certain circumstances.

5) Your right to restriction of processing – you have the right to request that the processing of your information is restricted.

6) Your right to object to processing – you have the right to request the restriction of suppression of your personal data in certain circumstances.

7) Your right to data portability – you have the right to obtain and reuse your personal data for your own purposes across different services.

8) Your rights related to automated decision making including profiling – sometimes decisions are made with no human involvement, such as profiling that uses personal data to make calculated assumptions about individuals. You have the right to challenge and request a review of this type of processing.

Please note that these rights may not apply in certain circumstances. To read more about your rights, please click here.

9. Keeping your information safe

Your personal data is held on secure servers hosted by AWS. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet. No data transmission over the internet can be guaranteed to be 100% secure. However, we will take all reasonable steps to protect your personal data.

10. Updating, verifying and deleting personal data

You may inform us of any changes in your personal data, and in accordance with our obligations under the Data Protection Act 1998 and The General Data Protection Regulation 2016/679 we will update or delete your personal data accordingly. To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please contact us at info@dairycouncil.co.uk. Any such data subject requests may be subject to the prescribed fee.

11. Changes to the website privacy statement

Any changes to this Website Privacy Statement will be posted on this site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this website Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner. Please visit this website regularly to keep up to date with changes in our policy.

12. Our cookie policy

Like most websites, our site uses cookies to make sure you receive the best experience possible. Cookies are small text files that can be placed onto your device via the browser (e.g. Microsoft Internet Explorer, Apple Safari, Google Chrome or Firefox) that you use to access a website that you visit. Cookies can be used to improve the performance of websites, for saving different options and to provide website owners with information on how their website is being used.

13. How we use cookies

On this site we use the following cookies:

Analysis: this site uses website usage analysis software (Google Analytics). This software stores cookies on the visitor’s computer in order to obtain the visitor’s IP address, browser type, computer data and data related to the visit of this site. This allows us to better understand how our site is being used and to measure the number of visitors to the site. The data will not be used to personally identify visitors.

Cookie consent: we use cookies to store your preferences in relation to the use of cookies more generally.

Sharing news on social media: we use cookies to enable the sharing of news articles from the website on Facebook and Twitter.

14. How to disable cookies

 Most web browsers allow some control of most cookies through the browser settings. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, visit www.allaboutcookies.org.

15. How you can contact us

 To find out more about this policy and how we look after your personal information you can contact us using the details below:

Dairy Council for Northern Ireland
Shaftesbury House
Office Park
Edgewater Road
Belfast BT3 9JQ
Tel: +44 (0)28 90770113
Email: info@dairycouncil.co.uk




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From the farm to the fridge, the Dairy Council for Northern Ireland acts on behalf of the dairy industry, promoting the natural goodness and quality of Northern Ireland milk and dairy products.

Our primary function is to communicate factual information to allow individuals to make well informed choices about dairy products that they consume and to inform them of the benefits of including dairy products in a balanced diet. We use a wide range of media, which includes television, radio, press, and social media. Our Advertising is complemented by public relations and promotional activities designed to communicate with specific groups.

Home delivery

Contact your nearest dairy to arrange delivery

Ballyrashane Creamery

T+44 (0)28 7034 3265

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